Frequently Asked Questions
Find answers to common questions about Gigbuilder DJ CRM and event planner software. If your question isn't listed, contact support for help.
DJ event planner software like Gigbuilder is a CRM tool designed to help mobile DJs manage bookings, client communications, music requests, and more in one platform. It streamlines your workflow from lead capture to event execution.
Gigbuilder offers a client portal for secure access to contracts, music selections, payments, and timelines. It supports two-way text messaging, email integrations, and electronic signatures to keep communication efficient.
Key features include availability checker, music request system, employee management, AI integration for automation, mobile app support, integrations with Google Calendar and payments, backups with 99.9% uptime, and Gigbuilder Games for trivia events.
Gigbuilder supports full integrations with Google Calendar, Outlook, and external email servers. Set it up in your account settings for seamless syncing of events and communications.
Plans start at $25/month (Basic), with Pro at $35/month and Premium at $50/month. All include a 30-day free trial—no credit card needed. Annual billing saves 20%.
We offer live chat, email, and phone support. Basic plans get standard help, while Pro and Premium include personalized assistance. Check our knowledge base for troubleshooting guides.
Yes, Gigbuilder runs as a Progressive Web App (PWA), installable on any device. It works offline and syncs when online, perfect for on-the-go DJs.
Our Grok AI assists with email rewriting, music suggestions, timeline creation, and more. Available in Pro and Premium plans, with advanced options in Premium.
Gigbuilder stands out with unlimited scalability, free 2-way texting, AI integration, and unique features like Gigbuilder Games—often at lower prices than competitors like DJ Intelligence or HoneyBook. See our comparison page for details.
Our support team is available via live chat or email. We also have tutorials, a knowledge base, and community forums to get you started quickly.